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  • What are the ticket options?
    Some brunch events may vary in structure and ticket inclusions. Please refer to the ticket descriptions on the respective links for specific details. Typically the ticket options include the following: ‘MORE THAN A BRUNCH’ meal tickets grant you access to the entire event including the ‘Experience’ (the party segment of the brunch), a reserved table, Rum Punch Hour, and a meal platter. ‘THE EXPERIENCE’ party tickets grant you entry only to the party segment of the brunch. No reserved table, food, or beverages are included. Please note that the start times may differ from More Than a Brunch Ticket holder. Event timings are detailed on the ticket and a confirmation email with this information will be sent separately. Note that some spin-off events are solely structured as The Experience. Entry times may vary by ticket type.
  • What time does the event start?
    Start times of events may vary depending on the location. For more information on exact start and end times, please review the respective ticket links provided. If you have purchased a meal ticket, it is important to arrive on time. The bottomless rum punch and meals will be served within a designated time frame, and we are unable to hold them for latecomers.
  • How much are tickets?
    Ticket prices vary by event and ticket type. Check the individual event links for detailed pricing information.
  • Where is the event held?
    Please review the respective ticket links for location details as these may vary per city. For all London events, the specific location will be shared in your confirmation email. All events are typically held in Zone 1, near Bank and Cannon Street Station.
  • How do I book a table?
    "MORE THAN A BRUNCH" meal tickets generally include an assigned table, but this may vary per event. Please check the specific ticket descriptions for details. For available dates and ticket links, visit our website: www.osrnbrunch.com.
  • Is there a maximum number of people allowed per table?
    No. There are no limits! We allocate tables according to group sizes.
  • Can we purchase drinks on the day?
    Yes. There is an open bar available where drinks can be purchased. For bottle packages and prices, please contact the venue as we are not responsible for the bar.
  • Photography & Videography Consent
    By attending Old School R&B Brunch, you grant permission to the OSR Group to use photographs and/or videos taken during the event for promotional and marketing purposes. This includes, but is not limited to, social media posts, website content, and advertising materials. Please note: Your tickets include the following terms and conditions: "I grant full rights to use the images resulting from the photography/video filming, and any reproductions or adaptations of the images for social media, commercial publications or other purposes solely promoting the Brunch". Rest assured, any photos or videos captured at Old School R&B Brunch will be kept within the OSR Group and will not be shared with any outside organizations.
  • How can I join my group's table?
    If you have purchased a ticket with a discount code, the allocation will be automatically applied. If you bought a single ticket without a discount code, please email us your ticket reference number and the details of the group you would like to join. We will arrange this for you. Our email is enquiries@osrnbrunch.com. This is only applicable to meal ticket holders.
  • Late arrivals
    To make the most of your "More Than A Brunch" ticket, we encourage you to arrive at the very start of the event. We typically serve the rum punch and food within a specific timeframe and, as we are not a restaurant, we cannot hold food for late arrivals. To avoid missing out, please arrive on time. Refunds will not be granted for late arrivals.
  • What's the dresscode?
    Comfortable and stylish is how we want you to feel. No sports tracksuits, hats or durags are permitted.
  • What is the minimum age?
    The minimum age requirement may vary by location, as we comply with government regulations. All guests must present a valid photo ID (passport or government-issued photo ID) upon arrival, or they will not be allowed to enter. Please refer to the respective ticket links as these typically state the minimum age.
  • What is your refund policy?
    Tickets are non-refundable; all purchases are final. Tickets may only be transferred if notification is given 5 days prior to event.
  • Do you cater for dietary requirements?
    Of course! We cater to vegans, gluten-free, and dairy-free diets. Please declare any dietary requirements at checkout. All meat used is halal.
  • Do I need the "More Than A Brunch" and a separate "Experience" ticket?
    Your "More Than A Brunch" ticket gives you full access to the entire event, from beginning to end. This includes the party portion known as "The Experience." Enjoy everything we have to offer!
  • Is there a non-alcoholic punch option?
    Absolutely! Enjoy unlimited non-alcoholic punch with your "More Than A Brunch" ticket. Just ask a staff member on the day.
  • What's included in my meal ticket?
    Inclusions may vary by location, but generally include: An hour of unlimited rum punch, a meal platter, a reserved table and admission to the entire event, including the party segment. For specific details, please check the ticket descriptions via the links in our bio.
  • How can I sit with my group?
    Guests who purchase meal tickets individually must email enquiries@osrnbrunch.com with the lead name of the table they will be joining.
  • Can we purchase meals on the day?
    No. All meals served on the day are pre-sold under the meal ticket option.
  • What is "The Experience"?
    The Experience is the House Party segment of the brunch. For a period the DJ and host will take a journey through various musical genres ie. Dancehall, Afrobeats, Garage etc.. before taking it back to Old School R&B. Experience tickets do not include meals, beverages or a reserved table unless stated otherwise. The entry times may also differ with this ticket. Please refer to the description under the respective ticket links for details on this. Note that some spin-off events are solely structured as The Experience.
  • What is included in a Birthday/Celebration package? (Great Britain only)
    The Total Birthday/Celebration Package includes a bottle of Prosecco, a tray of shots, birthday cake, discounted guest meal tickets, an OSR Celebrations display, and most importantly FREE ENTRY for the celebrant!
  • I have purchased a Birthday/Celebration package, where is the code?
    All codes are generated within 24 hours in a working day. If it has been longer than 24 hours, please contact enquiries@osrnbrunch.com for support.
  • How do I book a birthday package? (Great Britain only)
    Purchase ONE £60 birthday/celebration package. A unique code will be generated and sent to you, giving guests discounted standard meal tickets. Share this code with your guests so they may purchase their meal tickets. The discount code is only applicable to "More Than a Brunch" tickets. Please note that the package counts as the celebrant's ticket to the event. The £60 deposit is only refundable once you reach a quota of a minimum of nine guests via DesignMyNight (there's no maximum number of guests you can bring with your unique code). This means the celebrant gets free entry to the event. If you do not have a minimum of 9 guests, you will still receive the perks of the package; however, the £60 will not be refunded. Your unique discount code may take up to 24 working hours to reach your email. If you have not received your code, please contact us at enquiries@osrnbrunch.com. Refunds are processed in the week leading up to the event.
  • Can I get a celebration package with less than 9 people?
    Yes, you can still purchase a celebration package for less than 9 people. However, you may not be eligible for a refund.

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