OSR LEGACY CARDS

Group purchases are strictly prohibited using your unique code. Any attempt to do so will result in the entire order being refunded. Repeated violations may lead to the revocation of your privileges. For further details, please refer to the terms and conditions. To ensure all members enjoy their benefits fairly, please carefully review the following terms: OSR is committed to protecting your privacy and handling your personal data with care and in accordance with the UK General Data Protection Regulation (UK GDPR). Any personal information collected for the purposes of managing your Legacy Card—such as your name, email address, attendance history, and contact preferences—will be used solely for OSR-related communications, events, and member benefits. We will never sell or share your data with third parties unrelated to OSR. You have the right to access, correct, or request the deletion of your data at any time by contacting us. For more information, please refer to our full Privacy Policy. Non-Transferable Benefits: Black Card benefits are for personal use only. You may not use your discount to purchase tickets, meals, or services on behalf of others. If your code is misused (e.g., by others), OSR reserves the right to revoke your perks and void any associated tickets or benefits. Usage Limitations: One Use Per Event/Visit: Ticket discounts are applicable once per event. Discounts at OSR Restaurant & Bar and OSR Studios are limited to one use per day. Please ensure you are not making a group purchase with this discount code as that will result in an immediate full refund of all the tickets purchased. Repeated violations may lead to the revocation of your privileges. Code of Conduct: OSR reserves the right to revoke your Legacy Card privileges if you engage in violence, unethical behaviour, or misconduct toward attendees, OSR staff, venue staff or any damages to the venue premises. Ticket Purchase Tracking: Attendance and eligibility are based solely on tickets purchased through your registered email address. Tickets purchased at the door or by others on your behalf will not be considered. Expiration & Revocation: While the Legacy Card has no fixed expiration date, its code will become inactive if your benefits are revoked due to a breach of the terms or if you are granted an upgrade. OSR reserves the right to modify or withdraw Pink/Black Legacy Card benefits at any time. Any changes will be communicated via email. Lost or Stolen Cards: If your physical Legacy card is lost or stolen, it is your responsibility to notify OSR immediately so we can deactivate the code and issue a replacement. Failure to notify OSR promptly may result in benefit revocation if the card is misused. A replacement fee will apply for lost or stolen cards, these will be communicated when you notify OSR of your lost/stolen item. Please keep your card secure. Photo ID Verification: OSR staff may request to see a valid photo ID alongside your Pink or Black Legacy card to prevent misuse. Failure to provide ID may result in the denial of your discount. Event Cancellation: If an event is cancelled, you will receive a full refund for the ticket purchased using your discount. Changes to Terms: OSR reserves the right to update the terms and conditions of Pink/Black Cards. Customers will be notified of any changes via email.